Frequently asked questions, with answers.

Legal status

By using this site you are subject to the terms of this privacy policy.

Data

Mallams collects basic tracking data and contact information, and we do use cookies for ongoing improvement of the site and our services. Below please find some frequently asked questions with

Does Mallams collect data or personal information?

Yes, the nature of the services provided by Mallams Ltd. means we will need to obtain certain information about clients. This is done purely for replying to enquiries or for remembering useful details which make the site easier to use.

What kind of data does Mallams collect?

Mallams collects contact details such as names, email addresses and phone numbers. This enables us to respond to any individual query. Similarly, comments made on the Mallams blog require similar contact details to be entered.

Who can access it?

Mallams and any third parties required to provide you with our service. We will pass your details on to third parties only if you have consented to us doing so.

What kind of third-parties?

External agents providing a service to us, or providing a service to you. For example you may use a separate hosting company, and as such we may need to send them instructions and details on your behalf.

What about Google Analytics?

We also use Google Analytics to collect completely anonymous data about your browsing habits. We use this to improve the site (and will use it on sites we build for you to improve yours as well). The data is anonymous but can pick up browsing habits on the site, country/region information and time spent on a page.

Do we use cookies?

Yes. Cookies are tiny files stored on your computer by the website, these little snippets contain no personal data, but help us make the website (and services on the website) work better.

What does a cookie do?

They can do lots of things, but one of the usual ones is remembering that you’re logged into the site – making it easier for you to leave comments or take part in discussions (on our blog for example).

Other examples include tracking cookies from Google analytics which tracks anonymous information about your browsing habits.

What are tracking cookies?

A tracking cookie tells us a variety of things, including the last page you’ve visited previously, whether you’ve been on the site before and when this happened. We use Google Analytics for this purpose.

How to opt out of cookies

You can learn how to control and delete cookies here: www.aboutcookies.org

Mallams’ responsibility for this site

Mallams is responsible for the content of this website. However we may link to other websites, or reference content from other websites for which we are not responsible. We are not responsible for their data policies, procedures or content.

Protecting your data

We will take all reasonable steps to protect your personal data – but we cannot guarantee the security of any data you disclose online. By using this site you accept the inherent security implications of dealing online and will not hold us responsible for any breach in security unless we have been negligent or in wilful default.

What about the Data Protection Act?

Any details that you provide to us and with which you can be identified are protected by the Data Protection Act.

How to contact us?

Questions about this policy can be addressed to our Data Officer, Catherine Leach, on Email: privacy@mallams.co.uk.

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2018-10-18 21:19:12
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